Terms & Conditions
Welcome to Viosa. By accessing or purchasing from www.viosaperfume.com, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Us
Viosa Limited
Website: www.viosaperfume.com
Email: info@viosaperfume.comRegistered in the United Kingdom.
These Terms apply to all users of our website, including browsers, customers, merchants, and contributors of content.
2. Use of Our Website
By using our site, you agree that:
· You are at least 18 years old
· You agree not to use our products or website for unlawful purposes
· You will not attempt to interfere with the security or performance of the website
We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information
We aim to ensure all product descriptions, images, and prices are accurate. However:
· Colours may vary slightly due to screen display
· Product availability may change without notice
· Prices may be updated at any time
We reserve the right to discontinue any product at any time.
4. Ordering & Payment
When placing an order on our website, you:
· Confirm that all information you provide is accurate and complete
· Authorise us to charge your chosen payment method
· Agree to our Shipping and Returns policies
We may cancel an order if we suspect fraud, incorrect details, or stock issues.
5. Shipping & Delivery
By placing an order, you agree to the terms outlined in our Shipping Policy.
Delivery times are estimates and may vary due to courier delays, seasonal demand, or unforeseen
Once your order has been dispatched, responsibility transfers to the courier.
6. Returns & Refunds
Your purchase is protected by our 14-Day Returns Policy.
You may request a return or refund in accordance with the conditions outlined in our Returns & Refunds Policy.
Opened or used perfumes cannot be returned for hygiene reasons.
7. Pricing & Taxes
All prices on our website are shown in GBP (£). Viosa reserves the right to update prices at any time.
If a pricing error occurs, we may cancel or amend orders before dispatch.
8. Personal In formation
Your submission of personal information through our website is governed by our Privacy Policy.
We do not store or share your payment details.
9. Intellectual Property
All content on www.viosaperfume.com is owned by Viosa Limited, including:
· Logos
· Images
· Product designs
· Artwork
· Text content
You may not copy, reproduce, or use our intellectual property without permission.
10. Prohibited Uses
You are prohibited from using our site:
· For any unlawful purpose
· To violate regulations
· To infringe our intellectual property
· To upload viruses or harmful code
· To collect personal information about others
11. Limitation of Liability
Viosa Limited is not liable for:
· Delays or issues caused by couriers
· Customer misuse of products
· Typographical errors
· Website downtime or technical issues
To the fullest extent permitted by law, our liability is limited to the value of your purchase.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website.
13. Contact Information
For questions regarding these Terms:
📧 info@viosaperfume.com
🌐 www.viosaperfume.com